Frequently Asked Questions
Everything you need to know about your CT Sounds fashion experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please use our online portal to generate a prepaid return label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring a similar garment you own to compare fit before making a purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.
Are your materials sustainably sourced?
At CT Sounds, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure our products are as kind to the planet as they are to your wardrobe.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.